Last updated: June 17, 2026
Terms of Service
These Terms of Service (“Terms”) govern your use of the Proformance PC website and your communications with Proformance PC. By using our website, submitting a form, requesting service, or communicating with us, you agree to these Terms.
Services
Proformance PC provides IT support, managed IT services, computer repair, remote support, cybersecurity services, backup and disaster recovery services, network support, business phone system assistance, data recovery assistance, and related technology services for businesses and individuals.
Specific service terms, pricing, response times, deliverables, and support coverage may be provided in separate estimates, invoices, service agreements, managed service agreements, or written communications.
No Guarantee of Results
We make reasonable efforts to diagnose, repair, secure, support, and improve technology systems. However, technology issues, hardware failures, software bugs, malware, internet outages, data loss, vendor limitations, and third-party service failures can occur. We do not guarantee that every issue can be repaired, every file can be recovered, or every system can be made completely secure.
Customer Responsibilities
You agree to provide accurate information, maintain proper software licensing, maintain appropriate backups when possible, follow reasonable security practices, and obtain permission before requesting service on systems or accounts you do not own or control.
SMS/Text Messaging Terms
By providing your phone number and agreeing to receive texts, you consent to receive SMS messages from Proformance PC. Messages may include appointment reminders, service updates, support follow-ups, estimate or invoice notifications, and other business-related communications.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to opt out at any time.
- Reply HELP for help.
- You may also contact us at 262-878-5497 or kevin@proformancepc.com.
- Consent to receive SMS messages is not a condition of purchasing any goods or services.
Mobile opt-in data and SMS consent are not shared with third parties or affiliates for marketing purposes.
Payments, Estimates, and Invoices
Estimates are based on the information available at the time they are prepared and may change if additional issues, parts, labor, licensing, or third-party costs are discovered. Payment terms may be stated on invoices, estimates, or separate agreements.
Third-Party Products and Services
We may recommend, configure, support, or integrate third-party hardware, software, cloud services, security tools, backup platforms, internet services, phone systems, or vendor accounts. Third-party products and services are governed by their own terms, warranties, privacy policies, and service levels.
Website Content
Information on this website is provided for general informational purposes and may change without notice. Website content does not create a service agreement, warranty, or guarantee unless confirmed in a separate written agreement.
Limitation of Liability
To the fullest extent permitted by law, Proformance PC is not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, business interruption, loss of data, or loss of use, arising from website use, communications, or services.
Privacy
Your use of our website and communications with us are also governed by our Privacy Policy.
Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
Proformance PC
Union Grove, Wisconsin
Phone: 262-878-5497
Email: kevin@proformancepc.com