Last updated: June 17, 2026
Privacy Policy
Proformance PC (“Proformance PC,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, contact forms, phone calls, emails, and SMS/text messaging.
Information We Collect
We may collect the following information when you contact us, request service, complete a form, schedule a consultation, or communicate with us:
- Name, business name, email address, phone number, and service address.
- Information about your computers, network, software, cybersecurity needs, backup needs, or IT support request.
- Messages, form submissions, support requests, and appointment details.
- Basic website usage information such as pages visited, browser type, device information, and referral source.
How We Use Your Information
We use your information to:
- Respond to questions and service requests.
- Schedule appointments, consultations, remote support, or onsite service.
- Provide managed IT, computer repair, cybersecurity, backup, networking, and related services.
- Send service updates, appointment reminders, follow-up messages, estimates, invoices, and support-related communications.
- Improve our website, customer service, marketing, and business operations.
SMS/Text Messaging Privacy
SMS consent is not shared with third parties or affiliates for marketing purposes. Phone numbers collected for SMS communication are used only to communicate with you about Proformance PC services, appointments, support requests, estimates, follow-ups, and related business communications.
By submitting a form, calling us, or otherwise providing your phone number and agreeing to receive text messages, you consent to receive SMS messages from Proformance PC. Message frequency may vary depending on your request or service relationship. Message and data rates may apply.
You can opt out of SMS messages at any time by replying STOP. For help, reply HELP or contact us at 262-878-5497 or kevin@proformancepc.com.
How We Share Information
We do not sell your personal information. We may share limited information only when necessary to provide services, operate our business, comply with legal requirements, protect our rights, or work with trusted service providers that help us operate our website, communications, scheduling, payment, support, or business systems.
We do not share SMS opt-in data, consent records, or mobile phone numbers with third parties or affiliates for marketing purposes.
Cookies and Website Tracking
Our website may use cookies, analytics, pixels, or similar technologies to understand website traffic, improve performance, measure marketing activity, and enhance user experience. You can adjust cookie settings through your browser.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information. No website, email, SMS, or online system can be guaranteed 100% secure, but we take reasonable steps to protect the information we collect.
Data Retention
We retain information for as long as needed to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Choices
You may contact us to request that we update, correct, or delete certain information, subject to business, legal, or security requirements. You may unsubscribe from marketing communications where applicable and may opt out of SMS messages by replying STOP.
Contact Us
Proformance PC
Union Grove, Wisconsin
Phone: 262-878-5497
Email: kevin@proformancepc.com