A2P Consent Form for SMS and Communication

Proformance PC
Effective Date: [11/26/2024]

Purpose: The purpose of this consent form is to
obtain your permission to send you automated text messages (SMS) and other
communications related to our managed IT services. These messages may include
service updates, billing notifications, technical support alerts, promotions,
and other relevant information.

By signing this form, you consent to receive SMS messages
from Proformance PC. Please read the following carefully.

1. What You Are Agreeing To

By providing your consent, you agree that Proformance PC may
send you SMS messages for the following purposes:

  • Service
    Notifications    : Updates on your managed IT services, system
    performance, network health, and more.
  • Billing
    and Payment Alerts    : Notifications regarding billing, payments, and
    invoices.
  • Support
    Alerts    : Notifications about your support tickets, troubleshooting
    steps, or maintenance schedules.
  • Marketing
    and Promotions    : Information on offers, promotions, and discounts
    related to our services (optional and subject to your preferences).

2. Automated Messaging

  • Frequency:
    You may receive multiple messages from Proformance PC per month depending
    on your service requirements (e.g., billing reminders, service updates,
    etc.).
  • Message
    Type    : Messages may include automated responses, alerts, reminders, or
    confirmations related to the services provided by Proformance PC.
  • Opt-In:
    You provide consent by voluntarily providing your phone number during the
    service sign-up process, or by agreeing to receive communications from us.

3. Standard Message & Data Rates

  • Message
    and data rates may apply for any messages sent to you based on your mobile
    carrier and plan. Please check with your mobile provider for specific
    details on message rates.

4. Opt-Out Instructions

You have the right to withdraw your consent and opt-out of
receiving SMS messages at any time. To opt-out, you can reply with the keyword “STOP”
to any SMS message sent by Proformance PC. You may also contact us directly at
[Insert Phone Number or Email] for assistance in stopping the messages.

After opting out, you will no longer receive automated
messages from us, except for critical service-related messages necessary for
the provision of services (such as payment reminders or important service
changes).

5. Privacy and Data Security

We respect your privacy and will not share your phone number
or other personal information with third parties for marketing purposes. Your
personal information will be used solely for communication related to the
services we provide, as outlined in our Privacy Policy.

We employ industry-standard security practices to protect
your information and ensure that communications are securely sent.

6. Your Rights

  • Right
    to Withdraw Consent    : You can withdraw your consent at any time by
    opting out of SMS messages or contacting us directly.
  • Right
    to Access and Correct Information    : You have the right to access,
    update, and correct any personal information you have provided to us. If
    you would like to make changes, please contact us at the details below.

 

7. Contact Information

If you have any questions or concerns about this consent
form or our communications, please contact us:

Proformance PC
Email: [kevin@proformancepc.com]
Phone: [262-878-5497]
Address: [1200 15th ave, Union Grove, WI 53182]

This form ensures that Proformance PC complies with A2P
messaging regulations by obtaining explicit consent from customers before
sending automated SMS messages, with clear instructions on how to opt-out at
any time.