MSP (Managed Service Provider)

As a managed service provider, we equip our clients with access to leading network technologies and management expertise without requiring high initial capital expenditures or ongoing investments in technology upgrades. Our Managed Services include on-site monitoring with 24 x 7 alerting and response, performance monitoring and analysis, CIO-level consulting, and systems maintenance. Managed service provider solutions enable our clients’ internal IT staffs to focus on strategic activities rather than ongoing network support. Proformance PC works closely with you to define and assess your operational goals and develop a plan to achieve them. And we help take advantage of new and emerging technologies without disrupting current operations.

Support

Continuous monitoring and incident support. Our seasoned technical teams are ready to investigate and resolve all your technology issues, whether generated by our Remote Monitoring and Management alerts or raised by your Team.

On-site emergency response. Our entire approach is based on pro-activity, making sure you’re best equipped for the now while preparing for the future. We offer full, high-level advisory and consulting services as part of every engagement. And we don’t hide in a data center – we work directly with you!

Management

IT program and project management. Our MSP team develops a plan, bringing together the information on projects, resources, time-scales, monitoring, and control – all to ensure regular reviews and accountability of management, stakeholders and suppliers.

Service management and reporting. The objective of service management and reporting is to analyze and deliver service measurement information to decision-makers in a form that encourages informed decisions and action.

Planning

Enterprise network, server and storage management. Proformance PC recommends the storage platforms best-suited for your business. We review current applications, conduct back-up assessments and determine the optimal solutions for your environment.

Business continuity planning. When unforeseen circumstances take your business down, we get it back up and running. Our business continuity services give you peace of mind that you’ll be able to access your data and applications whenever, wherever you are…even after a major disaster.

Strategic planning and consulting services. Our managed services provider technology consultants help align your IT strategy with your business and goals for finance, operations, marketing and sales.

Our service coverage area

We are proud to service the following areas

  • Racine, Strutevant, Mt. Pleasant, Waterford, Rochester, Caledonia, Burlington, WI
  • Kenosha, Pleasant Prairie, Salem Lakes, Bristol, Twin Lakes, Paddock Lake, Somers WI
  • Milwaukee, Bayside, Brown Deer, Cudahy, Fox Point, Franklin, Glendale, Greendale, Greenfield, Hales Corners, Oak Creek, River Hills, Shorewood, South Milwaukee, Saint Francis WI